Terms & Conditions
Our terms and conditions have been designed to be simple and easy to read. They are important, as they cover which bits of the move we are responsible for, and which bits you are responsible for.
1. Legal Jargon
“We” means Mr Sharp Knife SharpeningLtd trading as “Man With A Van”, and “Us” and “Our” have corresponding meanings; “You” means the party entering into the agreement for Services with Us, and includes the party to whom Our estimate is addressed, and any party who gives Us instruction on Your behalf, and the party by whom the final acceptance is signed, and “Your” has corresponding meaning.
WE ARE NOT COMMON CARRIERS AND ACCEPT NO LIABILITY AS SUCH.
The promise to repair (or compensate) provided by Us, is in addition to any statutory rights that You may have arising from the Competition and Consumer Act 2010 or similar legislation. Those additional rights remain to the extent that they cannot be excluded. To the extent that they can be excluded they are. Where they cannot be excluded then such rights and any remedies arising therefrom are modified to the extent permitted by law.
2. The Booking
You need to tell us what you would like moved and where it needs to go. We will estimate which vehicle to use, and how long it might take. This is an estimate only. The list that you give us at booking is a guide to what we are expecting to move on the day, not an itemised inventory.
We will park anywhere safe you ask us to, EXCEPT in a Clearway. If the parking space is not legal, you can ask us to find a legal spot further away. Any parking fees we pay or infringements we receive will be added to the cost of the job. All our vehicles are eligible to use Loading Zones, however time limits always apply.
4. During the move
You need to tell us about any fragile goods or any special precautions that you would like us to take.
We will attempt to move all of your items as directed, however, we reserve the right to refuse to carry any item or items for any reason.
As we do not take an itemized inventory during the move, we will act on Your instruction at each location. You need to show us everything you need moved when we arrive at the pickup. You must check that nothing extra is taken, or items missed.
Sometimes there is more stuff than we discussed during the booking. We will always try to fit it in for you, but we don’t always have time or space to do more than we were booked for. If that is the case, we will try to discuss alternative options to get it all done.
If, after loading, we can’t deliver your goods for reasons outside our control, we will bring them back to our depot. You will then be responsible for any re-delivery charges. If this happens, we will do our best to contact you to work out any other way of solving the issue.
We will not accept any claim for consequential loss or damage if we refuse, or are unable to move an item or items for any reason.